iQ.Suite

Central and automatic solution to email formatting problems

Time and time again, users receive emails containing a “winmail.dat” file attachment. The problem: The information contained in them (e.g. Office-/PDF-Dokumente, etc.) cannot be opened by the user. The solution iQ.Suite can be set to converting these emails into a readable format automatically. Die iQ.Suite kann dafür sorgen, dass diese E-Mails automatisch in ein lesbares […]

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Automatic adjustment of recipient addresses

iQ.Suite

iQ.Suite Wall allows email properties to be automatically modified using “Regular Expressions”. For example, email recipient domains can be modified. Step by Step In the example below, users send emails with certain recipient addresses which are for-warded to a fax solution via an automatic diversion. If user e-mails are sent with a recipient address in

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Deleting email headers with iQ.Suite

iQ.Suite

With Version 11 of iQ.Suite Exchange/SMTP, it is now possible to delete email headers. This can be used, for example, when read requests should be removed from incoming emails. Step by Step In order to activate this function, create an iQ.Suite Wall Address Filtering Job. Via the “Conditions” tab, select the option “containing a read

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Using iQ.Suite jobs at specific times

iQ.Suite

You may not want to use certain security functions of iQ.Suite permanently, keeping them active or inactive at specific times. Read in the following pages how to meet this requirement. Step by Step Unfortunately, iQ.Suite Jobs do not have a time control feature. However, there are possibilities of setting time restrictions. For this, one can

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iQ.Suite Clerk: Forwarding personal email to group inboxes

iQ.Suite

Emails sent to a personal email address that should be processed by a group can be rerouted or forwarded via the Clerk module. Step by Step Create a separate Clerk database for this task. Global – Database Definition – New Create a new Clerk Mail Job Adjust the rules to your needs. In this example,

iQ.Suite Clerk: Forwarding personal email to group inboxes Weiterlesen

Converting .PRN files into PDF

iQ.Suite

.PRN print files can be created by a variety of applications. iQ.Suite Convert is equipped with the option of automatically converting .PRN files sent in emails into PDF. Step by Step iQ.Suite Convert also has the option of integrating command line programs. For example, the program “ghostpcl” can be used by iQ.Suite Convert for the

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Targeted determination of summary report recipients

iQ.Suite

iQ.Suite quarantines provide a summary report function. The configuration of the recipients of these reports can now be conducted in an even more precise manner. Step by Step The settings for iQ.Suite quarantines can be found in Basic Configuration -> Folder Settings -> Quarantine, the recipients of summary reports are determined via the “Recipients” tab.

Targeted determination of summary report recipients Weiterlesen

Time-controlled email transmission

iQ.Suite

With iQ.Suite Smart it is possible to proactively combat the constant email availability of employees, by withholding emails outside of business hours and scheduling their delivery for the next day before office hours begin. For this, it should be taken into consideration that particular groups, such as support/hotline, should also be available outside of business

Time-controlled email transmission Weiterlesen

Modifying iQ.Suite audit-log intervals

iQ.Suite

The purpose of iQ.Suite Audit-Logs is to show which emails were processed by particular iQ.Suite Jobs. For this, iQ.Suite creates one Audit-Log file each day. In case of high volume email traffic, this file may become quite large. For these cases, the interval may be changed to creating one Audit Log file per hour. This

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Setting up scheduled jobs

iQ.Suite

Your job should only be run on certain days and times of the week. One example would be the automated reply message for emails received outside of business hours (Monday through Friday 9 a.m. – 5 p.m.). Thus, the job should run all day on Saturdays and Sundays, or Monday through Friday before 9 a.m.

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