Problem A security issue affecting Intel, AMD and ARM processors has been announced. In this Knowledge Base article, we would like to provide information and guidance on how to protect servers running GBS iQ.Suite. The vulnerability allows attackers to read and extract memory information, greatly increasing the risk of stolen data and identities. The vulnerability […]
Meltdown and Spectre Kernel Vulnerabilities Weiterlesen
Problem For some time now, there has been the option to synchronise iQ.Suite configurations in a multi-server environment using the master-slave process. See Knowledge Base article ID: 110516180 Automatic synchronisation of iQ.Suite configurations However, the iQ.Suite licence should also be synchronised to every server. Solution iQ.Suite Version 16, now provides the option to automatically transfer
Distributing your iQ.Suite licence automatically in a multi-server environment Weiterlesen
Problem Following legal regulations and a professional outward appearance are two important factors in business email communication. Most companies rely on server-based solutions, which have many advantages but also bring at least one major disadvantage: Email signatures are not displayed in the user’s outgoing mail. Solution In order for email signatures to be updated in
Display email signatures in outgoing emails Weiterlesen
Problem GnuPG Crypt Job – Error message with encrypted emails: “encryption error – bad signature detected“. Solution In some configuration documents, (for example unzip, crypt engines, convert command line) parameters for program calls can be defined. Please note the following information: If a program call uses a parameter containing spaces, the parameter must be set
iQ.Suite Program Call – Parameters with Spaces Weiterlesen
Problem Kaspersky Scan Engine no longer initializes. Log notification: KAV_E_LICENSE_EXPIRED_OR_MISSING: No valid license found or license expired Solution A valid kav.key file is required to initialize the Kaspersky scan engine and deploy current pattern versions in the Kaspersky scan engine (integrated in iQ.Suite Watchdog). The kav.key file is provided by Kaspersky and has a pre-defined
Updating the Kaspersky KAV license in iQ.Suite Weiterlesen
Problem A new wave of Trojan attacks is underway: Dridex malware exploits a loophole in Microsoft Rich Text Format (RTF). Details: A manipulated Word file, displaying a “.doc” ending but actually containing the data structure of a RTF file has begun infilitrating computer systems. Upon opening the file, a .hta file is downloaded and executed,
Protection from Dridex malware with iQ.Suite Weiterlesen
Problem Emails are usually created, edited and sent all within a few seconds, making monitoring and problem analysis difficult. Keeping a cool head and not losing perspective is key! Solution Recent emails can be displayed in iQ.Suite without activating a new module via licensing. Insert an additional tab in iQ.Suite Monitor: iQ.Suite > iQ.Suite Monitor
Monitor emails with iQ.Suite Weiterlesen
Problem iQ.Suite PDFCrypt is an automatic, recipient independent email encryption solution for IBM Notes Domino, Microsoft Exchange, SMTP Gateways and Office 365. Emails are converted to a PDF file and attachments are embedded in the PDF file. The attachments are not altered and remain in their original format. The PDFs are then encrypted with up
iQ.Suite PDFCrypt: Password transmission Weiterlesen
Problem Security gap: Manipulated JPEG 2000 graphics can contain malcode. How are these attachments recognised by iQ.Suite? Solution There are two fingerprints with which files in JPEG 2000 format can be recognised.Depending on which format the files have been stored in, there are different variants: For the *j2k format: 0000 05 FF 4F FF 51
iQ.Suite Fingerprints for JPEG 2000 formats Weiterlesen
Problem Macro viruses usually lurk in Microsoft Office documents. They often enter a computer system via documents sent as email attachments or are accidentally downloaded when users click on malicious URLs in phishing mails. If a user receives an infected document by email and simply attempts to open it, the embedded virus may quickly spread
Protection from macro viruses Weiterlesen
